Outcome triggers
Start a workflow from intent, disposition, sentiment or a custom call event.
Conversation Automation
Let every conversation trigger the next step.
Automate follow-up, CRM updates and internal actions from real call outcomes — without turning your service into a maze.
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Trivoh Callers Hub
Live operations
Active workflow · New lead follow-up
Call completed
Outcome: interested
Update CRM
Stage: qualified
Send follow-up
Personalised SMS
3.2×
Faster follow-up
78%
Routine admin automated
0
Manual re-keying
24/7
Workflow coverage
From talk to action
Build momentum after the customer hangs up.
CRM updates
Write notes, fields, tasks and stage changes back automatically.
Personal follow-up
Send a relevant SMS or email while the conversation is still fresh.
Smart escalation
Alert the right person when risk, urgency or a valuable opportunity appears.
Live impact
78%
of routine post-call admin automated
Automation with a human pulse
Remove busywork, not judgement.
Visual workflows handle predictable next steps while keeping people in control of sensitive, unusual and high-value moments.
No-code branching and delay rules
Reusable workflows for every team
Human approval steps where needed
Live run history and failure visibility
From first ring to resolution
A clearer way to run every conversation.
01
Choose the signal
Trigger from a call outcome, customer field, keyword, sentiment or schedule.
02
Build the response
Combine messages, tasks, CRM actions, alerts and approval steps.
03
Measure the outcome
See what ran, what converted and where the workflow needs attention.
Frequently asked
Good questions. Clear answers.
No. The visual builder is designed for operations and customer teams.
Turn every call into forward motion.
Bring your calls, conversations and customer context together in one intelligent workspace.
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