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Trivoh für Financial services
Modern financial services need a modern way of working.
Trivoh brings internal operations, CRM, meetings, business email and AI-powered customer communication into one connected ecosystem, helping banks, fintechs and financial services organisations work smarter and serve customers better.
Branchenergebnisse
Financial services have changed. The way your organisation works should too.
Customers expect connected digital experiences, yet employees still move between disconnected systems. Trivoh connects communication, customer relationships and operational execution around modern financial services.
01
Jeder Kanal ist verbunden
Anrufe, Nachrichten und Meetings bleiben Teil einer Geschichte.
Arbeit kommt voran
Gespräche werden zu verantworteten Aktionen und sichtbaren Ergebnissen.
Ein vernetztes Trivoh
Fünf Funktionen. Ein branchengerechtes Erlebnis.
Erfahren Sie, wie Workspace, CRM, Callershub, Email und AI praktische Herausforderungen lösen.
Für die Arbeit entwickelt
Weniger Wechsel. Mehr gemeinsamer Kontext. Klarere Entscheidungen.
Die vernetzte Suite
Alles, was Ihre Teams brauchen, in einem System.
Vom Gespräch zum Kundenkontext und zur verantworteten Aktion, ohne die Geschichte in einem anderen Tool neu aufzubauen.
01
Workspace
Run the work behind financial services
Manage projects, tasks, documents, meetings, approvals, deadlines and follow-up in one connected operational environment.
- Projects
- Meetings
- Documents
- Team collaboration
Praxisbeispiel
A lending team coordinates document reviews, assignments, approvals and customer updates with visible owners.
Vernetzt durch Trivoh
02
CRM
Know the customer and what happens next
Manage leads, customers, organisations, pipelines, opportunities and conversations with clearer relationship context.
- Contacts and companies
- Sales pipeline
- Relationship history
- Analytics
Praxisbeispiel
A relationship manager sees prior conversations, outstanding promises and the next action before making contact.
Vernetzt durch Trivoh
03
Callershub
Make customer service more connected
Manage inbound and outbound communication, intelligent routing and appropriate AI-powered interactions with human support available.
- Cloud calling
- AI voice agents
- Call routing
- Human handover
Praxisbeispiel
A routine enquiry follows an approved flow while a sensitive request reaches a qualified person with context.
Vernetzt durch Trivoh
04
Keep email connected to the work around it
Bring business email closer to customer relationships, opportunities, projects, meetings and follow-up.
- Business email
- Campaigns
- Automation
- Connected history
Praxisbeispiel
A customer reply becomes part of the relationship history and creates visible work for the responsible team.
Vernetzt durch Trivoh
05
AI
Turn conversations into action
Create reviewable summaries, decisions and follow-up tasks while keeping people responsible for judgement and approval.
- Grounded answers
- Summaries
- Workflow assistance
- Human control
Praxisbeispiel
A meeting becomes a clear summary and assigned actions instead of disappearing into notes.
Vernetzt durch Trivoh
Connect. Serve. Collaborate. Act.
Connected financial services, from conversation to follow-through.
Explore how Trivoh connects customer relationships, operational work, communication and the actions behind modern financial services.
01Financial services have changed
Modernise the work behind the customer experience
Customers can apply online, manage accounts from their phones and communicate remotely. Internal teams deserve the same connected experience instead of moving conversations, customer information, tasks and meeting actions between separate tools.
- Keep teams aligned around shared context
- Connect calls, email, meetings and relationship activity
- Turn decisions into owned actions and workflows
- Reduce switching across disconnected systems
02The Trivoh financial services ecosystem
One connected platform for financial services operations
Every interaction creates context and can create work. Trivoh brings Workspace, CRM, Callers Hub, Email, meetings and responsible AI closer together around the customer journey.
- Coordinate operational work
- Understand customer and prospect relationships
- Manage inbound and outbound communication
- Connect meetings and business email to action
03Workspace
Run the work behind financial services
Coordinate the projects, tasks, documents, approvals, deadlines, teams and follow-up behind customer service and business delivery. Responsibilities remain visible even when processes cross departments.
- Internal operations and project management
- Loan, credit and approval workflows
- Compliance-related work and document coordination
- Client work, meeting follow-up and departmental planning
04CRM
Know the customer. Understand the relationship. Know what happens next.
Manage leads, customers, organisations, pipelines, opportunities and conversations. Connect customer context with communication and operational work so follow-up does not depend entirely on memory.
- Customer and organisation records
- Pipelines and opportunities
- Conversation history and ownership
- Tasks and next actions
05AI calling and customer service
Make customer service more connected
Callers Hub supports inbound and outbound communication, intelligent routing and appropriate AI-powered voice interactions while keeping human teams available when judgement, expertise or empathy is required.
- Customer enquiries and inbound calls
- Application and onboarding follow-up
- Appointment reminders and outreach
- Relationship and contact-centre workflows
06CRM and Callers Hub
Every conversation is part of a relationship
Bring the caller, prior context, outstanding work, relationship owner and next action together. Customers think about one relationship with your organisation, not departments or software applications.
- Identify the customer
- Understand previous activity
- See outstanding responsibilities
- Create visible follow-up
07Proactive customer communication
Do not always wait for the customer to call first
Coordinate appropriate outreach for appointments, applications, onboarding, service updates and relationship follow-up by bringing CRM, communication and workflows closer together.
- Application follow-up
- Onboarding communication
- Routine notifications
- Relationship-manager outreach
08Business email
Keep email connected to the work around it
Email may relate to a customer, opportunity, project, meeting or action another team needs to complete. Trivoh Email reduces the distance between communication and action.
- Customer and prospect email
- Opportunity communication
- Project and meeting context
- Connected ownership and action
09Loan and credit operations
Keep financial work moving
Coordinate reviews, documents, assignments, approvals, customer updates and decisions around loan and credit workflows with greater visibility into progress and follow-up.
- Application review
- Document coordination
- Assignments and approvals
- Customer updates and follow-through
10Meetings and collaboration
Decisions matter. Do not let them disappear into meetings.
Connect meetings with Workspace so summaries, decisions and actionable tasks have owners and deadlines. The meeting is not the outcome. Execution is.
- Leadership and operational decisions
- Risk and product discussions
- Reviewable AI meeting summaries
- Assigned actions and deadlines
11Banking
Modernise the work behind modern banking
Connect internal operations, customer relationships, team collaboration, meetings, business email and customer communication. Modern banking is also about transforming the work required to deliver the customer experience.
- Coordinate work in Workspace
- Understand relationships in CRM
- Communicate through Callers Hub and Email
- Turn meetings and conversations into action
12Fintech
Built for the pace of fintech
As customers, employees, enquiries, projects and operational complexity grow, replace fragmented point tools with a connected ecosystem that can expand with the organisation.
- Internal operations and product collaboration
- CRM and customer onboarding
- AI-powered calling and service
- Distributed teamwork and business development
13Who Trivoh can support
Built for modern financial services organisations
Use connected communication and execution wherever customer relationships and internal operations need to work together.
- Banks and fintechs
- Lenders, credit providers and payment companies
- Wealth, investment and financial advisory firms
- Credit unions and member-focused organisations
14Distributed financial teams
Work should not stop at the office door
Give relationship managers, operations, leadership and customer-service teams across offices, branches, regions and countries a shared environment for communication, relationships and operational work.
- Multi-office and branch teams
- Regional and international operations
- Distributed customer service
- Remote collaboration and meetings
15Security, control and governance
Modern ways of working still need control
Role-based permissions, approval workflows, audit trails and self-hosting provide options for access, accountability, infrastructure and data control. Each institution must assess its own security, privacy and regulatory requirements.
- Role-based permissions
- Approval workflows
- Audit trails
- Enterprise and self-hosting options
16Integrations
Connect Trivoh with more of your technology environment
Use Trivoh APIs with compatible third-party applications and workflows. Integration availability depends on the external system, available APIs, technical requirements and organisational policies.
- Compatible third-party applications
- Communication APIs
- Connected operational workflows
- Technical and policy assessment
17Connected customer journey
Focus on what the customer needs next
An enquiry begins in CRM, a meeting creates actions, Workspace coordinates delivery, another department becomes involved, and Callers Hub and Email keep communication moving. One journey can stay connected across many teams.
- One relationship context
- Multiple authorised teams
- Connected conversations
- Visible next actions
18Transformation
Do not just digitise traditional banking. Rethink how the work gets done.
Transformation connects customer information, communication, meetings and the work they create. Modern financial experiences need an equally modern operating environment behind them.
- Reduce application switching
- Connect service with relationship context
- Move decisions into execution
- Create a more frictionless organisation
Ready to modernise financial services?
Financial services have changed. Has the way your organisation works?
Bring internal operations, customer relationships, meetings, email, collaboration and AI-powered customer communication into a more connected ecosystem.
- For banks and fintechs
- For lenders and credit providers
- For wealth and advisory teams
- For distributed financial organisations
Von der Möglichkeit zur Praxis
Klare Anwendungsfälle für Ihre Branche.
Jeder Ablauf verbindet Gespräch, Kundenkontext und die nächste Aktion.
01
Customer onboarding
Coordinate communication, responsibilities, meetings, documents and follow-up as new relationships move forward.
Ergebnis: A clearer onboarding journey
02
Customer service
Bring customer context, communication and internal follow-up closer together.
Ergebnis: More effective responses
03
Relationship management
Give customer-facing teams context around conversations, opportunities and next actions.
Ergebnis: More relevant engagement
04
Loan and credit operations
Coordinate tasks, reviews, approvals, documents and customer communication.
Ergebnis: Visible operational progress
05
Complaint resolution
Keep ownership, communication history and required actions easier to follow.
Ergebnis: Clearer resolution paths
06
Customer outreach
Use CRM, Email and Callers Hub for appropriate proactive communication.
Ergebnis: More coordinated follow-up
07
Business development
Manage prospects, opportunities, communication and follow-up while teams stay aligned.
Ergebnis: Connected commercial execution
08
Internal operations
Coordinate the projects, tasks, meetings and responsibilities behind service delivery.
Ergebnis: Less operational fragmentation
360°
connected customer context
Bring relationships, conversations and ownership closer together.
1
visible execution path
Connect decisions, responsibilities and next actions.
24/7
responsive service
Combine human teams with appropriate automation around customer needs.
Für den realen Betrieb entwickelt
Eine vernetzte Grundlage für bessere Ergebnisse
Eine flexible Plattform für Kommunikation, Kundenkontext, Workflows und verantwortungsvolle KI.
Workspace: Run the work behind financial services
Manage projects, tasks, documents, meetings, approvals, deadlines and follow-up in one connected operational environment.
CRM: Know the customer and what happens next
Manage leads, customers, organisations, pipelines, opportunities and conversations with clearer relationship context.
Callershub: Make customer service more connected
Manage inbound and outbound communication, intelligent routing and appropriate AI-powered interactions with human support available.
Email: Keep email connected to the work around it
Bring business email closer to customer relationships, opportunities, projects, meetings and follow-up.
AI: Turn conversations into action
Create reviewable summaries, decisions and follow-up tasks while keeping people responsible for judgement and approval.
Vertrauen in der Praxis
Für Menschen entwickelt, von Teams bewährt.
Erfahren Sie, wie Organisationen mit Trivoh ihre Arbeit klar, vernetzt und in Bewegung halten.
“Unifying everything into we need to communicate, manage, and track our project has been amazing. Transfer meetings actions into project to chat from one central location is a huge upside for us. ”
Adam Joseph
Business Development Manager · Thrive Tech
“Trivoh has been a great tool for connecting with my remote teams. Whether we are connecting across Middle East, Asia, or America, it has been very seamless to use. ”
Linda Ess
CEO · MYPOP AI
“We use Trivoh for regular online service. We switched to Trivoh because it is more seamless than the others and has some cool features that are useful for managing our meetings. ”
Kola
Branch Leader · MFM COG
Financial services FAQs
Clear answers for financial services teams.
Practical information for banks, fintechs, lenders and advisory firms considering Trivoh.
What is Trivoh for financial services?
Trivoh is a connected operational, customer relationship and communication platform for managing internal work, CRM, meetings, business communication and AI-powered calling.
Can banks use Trivoh?
Yes. Banks can use Trivoh for internal operations, project and task management, CRM, meetings, collaboration, business email and customer communication. It complements rather than replaces core banking infrastructure.
Is Trivoh suitable for fintech companies?
Yes. Fintech companies can use Trivoh to manage operations, projects, customer relationships, collaboration, meetings and customer communication as they grow.
Does Trivoh include CRM for financial services?
Yes. Trivoh CRM manages leads, customers, organisations, pipelines, opportunities and conversations, connecting relationship context with wider communication and operational workflows.
Can financial services organisations use AI calling with Trivoh?
Callers Hub provides AI-powered voice capabilities and contact-centre automation for appropriate inbound and outbound communication, subject to each organisation's regulatory, privacy, consent and operational requirements.
Can Trivoh help with financial services customer service?
Yes. CRM, Callers Hub, Email and connected workflows bring customer context, communication and the internal work required to resolve needs closer together.
Can Trivoh help manage internal banking operations?
Yes. Workspace coordinates projects, tasks, meetings, documents, calendars, team communication, client work and operational workflows across teams and departments.
Can Trivoh support loan and credit workflows?
Workspace can coordinate assignments, progress, teams and follow-up around loan and credit processes. Workflows must be configured around the organisation's processes and regulatory requirements.
Can Trivoh integrate with existing financial systems?
Trivoh APIs can connect communication and collaboration capabilities with compatible third-party applications, subject to available APIs, technical requirements and organisational policies.
Does Trivoh replace core banking software?
No. Trivoh is the operational, customer relationship, collaboration and communication environment surrounding financial service delivery, not a replacement for core banking, transaction processing or regulated financial infrastructure.
Can a financial services organisation self-host Trivoh?
Yes. Trivoh provides a self-hosting option for organisations seeking greater infrastructure and data control. Suitability must be assessed against technical, security and regulatory requirements.
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