Trivoh CRM · Communications
Every conversation. One shared memory.
Bring email, WhatsApp, SMS, calls, tasks, and support messages into one calm workspace connected to the customer record.

6→1
channels unified
One inbox without losing the character of each channel.
2m
average response
Clear ownership keeps important conversations moving.
100%
customer context
Every message stays attached to the right relationship.
Communicate with continuity
Pick up every conversation exactly where it left off.
Customers should not have to repeat themselves because they changed channels—or because a different teammate responded.
Unified team inbox
Triage every channel from one shared view with clear assignment and status.
Complete conversation history
See messages, calls, notes, deals, and relationship context side by side.
Thoughtful automation
Use sequences, templates, reminders, and AI drafts without losing human control.
Clean team handovers
Assign ownership and leave internal context without exposing notes to customers.

Response quality
Context included
Deal, sentiment, and last action visible
One voice across the team
Respond personally, even when work changes hands.
Trivoh gives every teammate the recent history, customer sentiment, open work, and next action before they write or call.
Shared ownership, assignment, mentions, and private notes
Reusable templates with personalisation and approval controls
Automatic activity logging against contacts, companies, and deals
Questions, answered
Frequently asked questions
Trivoh supports email, SMS, WhatsApp, calls, tasks, and support workflows, with more channels available through integrations.
Yes. Internal notes, mentions, assignments, and approvals remain private while the customer-facing thread stays clean.
Yes. Route by channel, customer, territory, language, topic, team availability, or custom workflow rules.
Yes. Build governed templates and sequences with dynamic fields, shared libraries, and optional approval steps.